Professional writer and press manager

Perfectly Content: A Brand Love story

Remember the early stages of falling in love? The quickening heart, the pervasive thoughts, and the butterflies in your tummy?

Does your brand inspire that kind of excitement in your audience?

The trope of marketing paralleled with love stories is nothing new. Although the advent of tinder and related dating apps, does eerily match the behaviour of buyers on online. Communicating with prospective customers relies on devices to woo prospects into falling in love with you. Well, your brand at least.

Freelance writer Cornwall creates brand love stories

Creating imagery makes readers fall in love with your brand

Rather like the idea of tinder, where you want someone to swipe right and choose you, you now have just a matter of seconds to try and hook visitors in when they visit your website. Remember it’s likely to be done via smartphone these days too.

When looking for a date, or potential match, whether it’s online or in ‘real life’, the first thing we look at is appearance. Yes, it’s true that the first thing to make or break the decision making to stay on the page lies within its design; the words you use are what keep people there. Which is why you should always write for people, as opposed to engines.

Because after deciding they have a handsome, pretty, kind, caring or nice face, we then look for compatibility. So even if you have a product that tastes amazing, people are looking for a feeling too. It’s belonging, it’s empathy and it’s something that eases their conscience.

These days we feel guilty about spending money, so anything that helps us feel our money will go to real people, good people, helps ease the way we feel about spending it.

And this is why we need to create a chemistry between curiosity and conversion. The magic happens here in effective communication. My friend will immediately swipe left when someone misspells something, uses bad grammar, or uses stale clichés.

Gone. Like that.

Next, the crucial bit that creates desire, comes down to how they describe themselves.

Content creation in Cornwall relies on its diverse landscape

Content shows how unique you are

All too often we read the same words in an About Us section. We read that people are passionate, expert, or professional. But we don’t know anything about them. This is really important for brands. Write, rewrite and edit this piece of information so it distils the essence of who you are and what you stand for. Or hire a writer who can communicate your brand.

Use language that sparks interest; find exciting ways of communicating content outside of words. Use images, video, infographics and quizzes to gather information about your audience and build a picture of who you are talking to.

And talk to them.

Through content marketing, use words that incite emotions. Without wanting to sound too ‘English teacher-y’ (bearing in mind this was my job for 5 years), these are created through imagery, connections, poetic devices and tone of voice.

To make someone fall in love with your brand, endear them to what makes you unique.

Since I grew up in Cornwall, it’s in my blood. Everything I write, and some of the brands I write for, are riven with its scenery and images of its surging seas, clattering cliffs and burnished beaches. This is what makes it unique, which is why I love writing about it. I write copy for clients in accounting to zebras too, and what makes people fall in love with them is communicating who they are and their moral compass.

To speak about anything from straplines to features, give me a call today on 07729263818 or chat via email about hiring me.

Such an inspirational place as Cornwall produces creative writers

Cornwall is synonymous with clear beaches and crystal water

Professional writer and press manager

Setting business resoultions

So, I implemented a much needed hiatus from updating over the Christmas period. Catching up on real life and hanging out with friends and family can be an all too distant memory for many other small business managers like me!

I’m not a massive fan of resolutions, since so many people set wishy-washy goals without achievable steps. Myself included. This year, to save me from tears, I’m focusing on goals that are attainable.

Seasonal dust beginning to settle, we welcome what I believe in the rest of the country to be a wintery cold new year. Down here in Cornwall it’s still been a respectable 8° at its lowest, most of the time. Apart from the 2 days of ground frost, which excited me so much I actually got my camera out to photograph its glittering beauty.

winter frosts resemble new beginnings in business

Crisp content glitters like the frost of winter

Last year, I focused on one resolution: to write more. Crikey! I don’t think I could have expected this to be fulfilled with quite the ferocity it was. Some weeks producing over 10,000 words of content for just one client, and adding to that heaps of calls, emails and meetings. Still, I achieved it, due to its simplicity.

So what resolutions can small business owners make, and stick to in 2015?

Outsource

Whether it’s accounting, content creation or social media; weed out the aspects of progression that are time consuming and outsource them to an expert. Generally, this means they will spend a focused amount of time, which is likely to be much less than you, on achieving goals within that area. Outsourcing is the first step towards progressing because you’re focusing your own time elsewhere.

 

Having recently acquired several new clients, I am excited to see that more and more small companies are understanding the value of outsourcing a multi-skilled writer. Building case studies, content and even branding and marketing strategies for different companies allows my clients to do what they do best, and gives me the same opportunity.

Remember to schedule relax time

So, OK right now after having had some time off, you can see how vital that time is. Productivity, motivation and enthusiasm are all restored with lashings of resilience if you allow yourself to enjoy some time off. It’s simple, and yet so many of us are forgetting to do it. Hopefully the inevitable rest many of us have managed to glean over the festive period reminds us of the importance of this!

Commit to Content

I know: it’s easy for me to say. Indubitably, large companies have all got this underway now. Producing excellent content is a strategic endeavour, which brings with it a range of benefits, ultimately resulting in the same thing: more sales.

Boosting organic SEO, developing trust relationships and demonstrating your authority within your field; content creation is a game changer for anyone whose business has an online element. Which should be almost everyone in 2015!

Excellent on brand writing will raise your profile

A successful media campaign yields impressive results

Promote your business

Whether you have a budget for advertising or prefer to carry out an email marketing campaign, make a commitment to a consistent promotion, so people know you’re still there: offering them a solution to their problems.

Through regular interaction on social media, we have seen The Cornish Seaweed Company’s exposure raised significantly through appearing twice on Saturday Kitchen. This has not happened overnight but rather through regular promotion and contact with a relevant audience. It’s a similar story with Chocolarder who sold out of all stock this Christmas due to massive press exposure from our campaigns.

However you choose to do it: from flyer drops to social media or through press release and blogging, decide on a strategy and implement it. Sales for one of my clients have increased by more than 5 times.

Essentially breaking your goals down into bite size chunks and working through them empowers you to feel like you have achieved something.

Anyway, I’m still getting my head around this whole getting back to work thing. And it’s Sunday and the kettle’s boiled. Happy new year.

Content marketing

Content marketing magic

With content marketing being the chatter on twitter; the murmuration in marketing; and the bombination on bizitalk, it still strikes me as interesting that businesses are either not using the facility at all, or getting the message so wrong.

Whilst its primary objective still aims to generate leads, interest and hopefully conversions; content marketing is about so much more. As Simon Grover explains in a great post by Quietroom, the potential of losing something is a stronger motivation than that of gaining something. One good piece of content might lead to one, or several, decent sale(s), which is all well and good if your business is based on front-end sales. However, unless you’re an ice cream vendor on a beach in Benidorm, you are probably going to want repeat customers; those who value you, your ideas and your input.

Forging fickle content for the sake of filler is a mistake businesses often make in marketing campaigns. Or worse yet, creating content so drenched in keywords that slippery puddles of desperation ooze across your branding. Unfortunately in a sector so saturated in lists and tick sheets, many businesses are afraid to fly away from the rest.

Create something that feels different.

To speak to customers in a language that is entertaining, distinctive and inarguably yours is what really matters in creating memorable content. Of course hitting out once and commissioning an outstanding piece of crafted content to intrigue, inspire,  and educate your followers may see a peak in traffic for a specific duration, it is maintaining that unique tone across all communications, and for an extended period that is going to make clients care.

Crave something they don’t have. And want it.

Essentially what you’re hoping to create is a resource that is valuable in the content you disseminate; whether didactic, descriptive or entertaining. You see, what you want is a type of engagement that brings people back for more. An experience that evokes emotions. The adage: people won’t remember what you say, but how you made them feel can be assimilated to what you want to achieve here.

Creating a feeling of trust, faith and understanding means they will come back. It may take some time, but they will – at some point. They’ll return because they want to repeat the experience you created for them before.

And when that time comes, they must be made to feel welcome in the same unique tone they have come to expect from your brand; developing the relationship.

A cohesive approach across all outlets requires some strategic thinking. With that said, whilst shaping sheltering content is important in nurturing relationships with your brand, what you’re producing does need to have value for you too. Before you even start drafting your content; have a clear idea of who it’s for and what they will get from it. And also have a clear idea of how it correlates to your objectives as a brand.

If you are considering ordering high quality content, you must have a realistic understanding of the relationships you wish to establish  with clients, and pragmatically envisage a timescale for developing them as such. Trust across the digital airwaves is no less tangible than trust in real life. It takes time and effort from both parties. Through investing in a sustainable content plan over a specified time period, and through partnering this with effective distribution channels you have created marketing magic.

Why your small business needs a writer who believes in you

When I say small businesses are bankrupting me, I know it comes across as a negative. The majority of my clients are small, independent businesses and they’re who I love working with. And they’re certainly not bankrupting me because they drive a hard bargain or aren’t finding me enough work. Things are busy at Palaver Towers and they’ll soon be getting a lot busier. But I’ll tell you about that nearer to the time. (Wouldn’t want to jinx it!)

So no; it’s not a negative.

What I mean is that you guys (SMEs) are so good at what you do that you make me spend loads of my hard earned cash on your products and services.

How does that happen?

Particularly when you send me briefs which make me research around your business; what you do day to day. And what you do, the products you make: I already love them. I’ll only work with clients whose work I believe in. This is because I know it makes my writing better. So you’re bankrupting me because once I’ve given your words a spin through the storymaker (my own head); ultimately we’ve created something beautiful together and the power of it makes me convert. So I often end up buying your product or investing in your service.

How do people hear about it?

I’m a social media addict, so I spend much of my time craving clever creations people are offering on twitter or padding through pictures on pinterest. Sometimes for work and sometimes for play. Essentially, these tools help you to get your carefully crafted stories out there.  I can guarantee that if your products are written up with enough finesse and your About Us uses storytelling, many other people landing on your site will feel just like me and be motivated to get a slice of that!

Impassioned

Hiring a writer who loves your stuff as much as you do will show through in their passion. Please spend a moment looking through previous projects and my excitement is tangible. This is exactly what then drives me to want to make a purchase! And if it works on me; it’ll work on other people too.

Many clients know so much about their products that it can be difficult to describe them creatively. Many of you are too busy with the other stuff that hogs the hours in a heavy day and you haven’t hewn a space for writing. As algorithms change and content gets ever-refined, driving its purity; spending a little on content marketing will pay dividends when it comes to encouraging customers to have an emotional attachment to your company. This is the stuff that increases sales an, therefore, ultimately profits too.

To discuss an idea for any written project: print or digital; long or short: please contact me today. It makes words work for you.