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Confessions of an accidental business woman #1

I say accidental because I naively envisaged sitting behind my computer all day typing creative articles and being paid for it.  For a time this was an accurate depiction of life as an original creative copywriter. But to sustain it, I have had to learn about databases, marketing, PR, SEO, web design and many other cogs in the smooth(ening) running of my pepperetically* (well oiled would be a lie) oiled machine. This was not always the plan. And I say businesswoman, which still makes me laugh, as it does with so many of my clients from SMBs and sole trading ventures. I’m still little me sitting in my office tapping away at the keyboard and trying to juggle all sorts of additional tasks.

I’ve decided to launch Confessions of an accidental businesswoman as an aside to the regular blog, which will feature once a week and tell readers about my mistakes in business, so you can avoid making them yourself!

My Confession

I confess that when I first started I didn’t really know who my target audience were. I didn’t have my invented character sitting beside me to ‘chat through things’ and the posts were clunkier with no real direction. Being a professional writer is one thing and being a businesswoman is another.

Avoid doing the same thing

Having a strategy in place will ensure you avoid making the same mistake. Get to know who your target audience are and build content tailored to them. My top tip for a solution to this problem is outlined below. I make mistakes, so you don’t have to.

The Solution: Invent a character

No, not as in who you should be. You should be you. I’m not a fan of impossible statistics but you should 110% be you, as this is who your prospects and customers want to buy from. But you should invent a character who is your consumer. They need to fit the demographic and be a friend; a confidant and a sounding board.  Imagine that everything you write is essentially having a conversation with that person. This achieves two things: you build a relationship with the character in quite the same way as you would with a ‘real’ person. You show your thoughts and feelings and speak in a language that is easy to understand. Symbiotically, whilst you are revealing your true self to them, they will believe in you; which is more likely to convert them into a customer.

Of course, with all the best will in the world, we all make mistakes and every person in a small business will have their own confessions to make. I’d love to hear yours. Please comment below if you have some words of wisdom to impart for other people in SMEs and SMBs.

*my own portmanteau of peppered and sporadically. Meaning my machine could be oiled more frequently. It’s s sort of a homonym of peripatetic which has left my mind with images of a lazy, migratory pepper pot!