Professional writer and press manager

Communication is at the heart of writing

It’s not easy blowing your own trumpet is it? I find it hard! I mean, that’s kind of ironic since my job is to blow other people’s: you’d think it would be easy for me. But alas. I write blog pieces that contain ideas and strategy and tips for small businesses, to help them. Rarely do I say we got a client published in the Guardian the other day. Or we liaised with the front page of MSN Lifestyle to get our clients’ amazing work noticed.

But we do it. Silently, whilst also thinking of valuable blog posts to give hints and tips to other small businesses in the area. For example, through our monthly package with The Cornish Seaweed Company, we’ve seen them feature everywhere from BBC’s Saturday Kitchen to The Guardian Sustainable Business section. Chocolarder have been in the Spring edition of Home and Garden, as well as Delicious having profiled recently, and many other exciting things happening.

Seaweedguardian

As a business, content is not good enough.

Seems an outlandish statement for a freelancer in Cornwall and Devon, right? I mean a good half of my week is dedicated to writing content for companies. But what I mean is that being content with erm content isn’t good enough. It needs to be exciting, engaging and shareable in order for it to provide a high ROI.

Every single expenditure you make on behalf of your business needs to be quantified; hence some companies are hesitant to outlay money for content marketing, PR and communications.

Yet, this element is essential to getting your message heard. You need to have faith that you’re choosing a content writer who prioritises ROI. Much of my week is dedicated to helping promote other businesses, via social media channels and article creation, and by weaving a network of contacts to hold clients together and increase outreach.

Freelance writer with ROI in mind

Content writing needs to evidence ROI to be justified

Initially, upon launching my career as a freelancer, I had a steady flow of clients, and spent days writing articles and white papers; living out my dreams of just playing with words all day. But, like you, a time came when I had to find a way to expand my client base. Here, I learnt the key role communication has in business.

 

 

 

Communications is as the heart of good writing

Some client news stories my packages have helped

You can be making the best product or service, but the world needs to know about it. This is best managed through a series of communications. I mostly use twitter, blogging and press release for myself, and offer packages involving these from just £150 per month. The ROI of this helped one client’s sales quadruple as a result of the work. So the ROI on £150 a month was in excess of 10 times the expenditure.

I have produced content that has wowed big companies in London: from Innocent drinks to Thompson Holidays, and Tasting Britain. However, I am a Cornish girl who is passionate about our beautiful county and enjoys finding communication solutions for local businesses.

 

The power of words is not enough: they need to be communicated to the right audience as well. And this is my job. To discuss how content, copy, white papers or PR & s

ocial media can help raise your profile, give me a call today on 07729263818. Or use my contact form to drop me a line.

Professional writer and press manager

Perfectly Content: A Brand Love story

Remember the early stages of falling in love? The quickening heart, the pervasive thoughts, and the butterflies in your tummy?

Does your brand inspire that kind of excitement in your audience?

The trope of marketing paralleled with love stories is nothing new. Although the advent of tinder and related dating apps, does eerily match the behaviour of buyers on online. Communicating with prospective customers relies on devices to woo prospects into falling in love with you. Well, your brand at least.

Freelance writer Cornwall creates brand love stories

Creating imagery makes readers fall in love with your brand

Rather like the idea of tinder, where you want someone to swipe right and choose you, you now have just a matter of seconds to try and hook visitors in when they visit your website. Remember it’s likely to be done via smartphone these days too.

When looking for a date, or potential match, whether it’s online or in ‘real life’, the first thing we look at is appearance. Yes, it’s true that the first thing to make or break the decision making to stay on the page lies within its design; the words you use are what keep people there. Which is why you should always write for people, as opposed to engines.

Because after deciding they have a handsome, pretty, kind, caring or nice face, we then look for compatibility. So even if you have a product that tastes amazing, people are looking for a feeling too. It’s belonging, it’s empathy and it’s something that eases their conscience.

These days we feel guilty about spending money, so anything that helps us feel our money will go to real people, good people, helps ease the way we feel about spending it.

And this is why we need to create a chemistry between curiosity and conversion. The magic happens here in effective communication. My friend will immediately swipe left when someone misspells something, uses bad grammar, or uses stale clichés.

Gone. Like that.

Next, the crucial bit that creates desire, comes down to how they describe themselves.

Content creation in Cornwall relies on its diverse landscape

Content shows how unique you are

All too often we read the same words in an About Us section. We read that people are passionate, expert, or professional. But we don’t know anything about them. This is really important for brands. Write, rewrite and edit this piece of information so it distils the essence of who you are and what you stand for. Or hire a writer who can communicate your brand.

Use language that sparks interest; find exciting ways of communicating content outside of words. Use images, video, infographics and quizzes to gather information about your audience and build a picture of who you are talking to.

And talk to them.

Through content marketing, use words that incite emotions. Without wanting to sound too ‘English teacher-y’ (bearing in mind this was my job for 5 years), these are created through imagery, connections, poetic devices and tone of voice.

To make someone fall in love with your brand, endear them to what makes you unique.

Since I grew up in Cornwall, it’s in my blood. Everything I write, and some of the brands I write for, are riven with its scenery and images of its surging seas, clattering cliffs and burnished beaches. This is what makes it unique, which is why I love writing about it. I write copy for clients in accounting to zebras too, and what makes people fall in love with them is communicating who they are and their moral compass.

To speak about anything from straplines to features, give me a call today on 07729263818 or chat via email about hiring me.

Such an inspirational place as Cornwall produces creative writers

Cornwall is synonymous with clear beaches and crystal water

Professional writer and press manager

Developing character: the multiple personalities of a content writer

This post may debunk the magic. Read on at your discretion…

“you’re looking for the secret. But you won’t find it because of course, you’re not really looking. You don’t really want to work it out. You want to be fooled.”

Excellent branding, as I’ve often said before, starts with excellent planning, and also entering into and maintaining a dialogue with your audience. We’ve always been told, in any industry, that customer service is the most important factor. Which it always will be. Essentially, great customer service is about communication. All good relationships are about communication, and excellent branding is making a commitment to a long relationship.

What it also involves is an element of magic. And what I mean by that is not some terrifying display á la The Great Danton or Houdini. It’s the element of magic that Michael Caine, aka Cutter, in the film The Prestige refers to when he says “you’re looking for the secret. But you won’t find it because of course, you’re not really looking. You don’t really want to work it out. You want to be fooled.” And creating amazing stories across all brand communication channels is much the same kind of magic.

People must realise there is a lot more to a brand than the lovely pictures that get shown on social media and the crafted stories spun to engage and inspire readers. Behind every business is accounts and finances; admin; bills; payroll; training; outsourcing; and whole host of less-than-exciting menial tasks that a small business simply cannot function without. And yet, what they buy into are the snippets of stories, the development of character: the suspension of disbelief.

we know it's not really magic, but we don't want to know the truth

Storytelling in branding is like magic

Coming up with a strong and believable branding story requires creativity and strategy and excellent storytelling. It also requires the attributes of a professional writer. You need to sound like the protagonist. Your brand is leading the story, by becoming an authority voice. Kathi Kruse wrote an excellent post about the techniques used within a good content strategy, and essentially boiled hem down to the literacy points I would have taught my kids when I was teaching: show don’t tell, build drama, write about the stuff you like. All of this is advice that excellent writers such as Marquez, Atwood and Murukami would give.

It’s no surprise that with this level of detail, professionalism, strategy and time, many people choose to employ a professional writer to create tone of voice.

Part of my job as a content writer and branding consultant is to help craft these stories for my clients.  And to do this well, first I need to spend some time with them, really getting to know their character, the character of their brand and start to shape a direction for the story of this character to go in. The peaks and troughs. Ups and downs. How would they react to current affairs?

In any one week, I might be an American business man imparting his marketing secrets; a food expert reviewing restaurants and products, a young fashionista describing the newest makeup on the market; or a yoga expert evaluating the effectiveness of different anyasas. I also have my regular posts, where I review food and drink products and restaurants, write for The National Curriculum.com website and give marketing and content writing advice right here.

I imagine long running soap stars must have the same problem!

At times, I  have focused so sharply on this array of characters that I almost feel I have multiple personalities. I write only for brands I care about, and so immersing myself in their worlds is no hardship. But once a project is complete; which can happen for any number of reasons; I find myself missing hanging out with my friends. I imagine long running soap stars must have the same problem!

Just as we do for a good story, a movie or book; we need to suspend disbelief when ‘buying into’ (in the psychological, time investment sense) a brand. And if you can ignite that same sense of curiosity, excitement and empathy, you will build a successful brand and see sales increase.

To find out more about my services, stay tuned via my e newsletter once a month. Sign up by popping your email in the box below, but please feel free to contact me by phone or email too.

 

Why your small business needs a writer who believes in you

When I say small businesses are bankrupting me, I know it comes across as a negative. The majority of my clients are small, independent businesses and they’re who I love working with. And they’re certainly not bankrupting me because they drive a hard bargain or aren’t finding me enough work. Things are busy at Palaver Towers and they’ll soon be getting a lot busier. But I’ll tell you about that nearer to the time. (Wouldn’t want to jinx it!)

So no; it’s not a negative.

What I mean is that you guys (SMEs) are so good at what you do that you make me spend loads of my hard earned cash on your products and services.

How does that happen?

Particularly when you send me briefs which make me research around your business; what you do day to day. And what you do, the products you make: I already love them. I’ll only work with clients whose work I believe in. This is because I know it makes my writing better. So you’re bankrupting me because once I’ve given your words a spin through the storymaker (my own head); ultimately we’ve created something beautiful together and the power of it makes me convert. So I often end up buying your product or investing in your service.

How do people hear about it?

I’m a social media addict, so I spend much of my time craving clever creations people are offering on twitter or padding through pictures on pinterest. Sometimes for work and sometimes for play. Essentially, these tools help you to get your carefully crafted stories out there.  I can guarantee that if your products are written up with enough finesse and your About Us uses storytelling, many other people landing on your site will feel just like me and be motivated to get a slice of that!

Impassioned

Hiring a writer who loves your stuff as much as you do will show through in their passion. Please spend a moment looking through previous projects and my excitement is tangible. This is exactly what then drives me to want to make a purchase! And if it works on me; it’ll work on other people too.

Many clients know so much about their products that it can be difficult to describe them creatively. Many of you are too busy with the other stuff that hogs the hours in a heavy day and you haven’t hewn a space for writing. As algorithms change and content gets ever-refined, driving its purity; spending a little on content marketing will pay dividends when it comes to encouraging customers to have an emotional attachment to your company. This is the stuff that increases sales an, therefore, ultimately profits too.

To discuss an idea for any written project: print or digital; long or short: please contact me today. It makes words work for you.

 

Insomniac rain: Why Gabo’s death keeps me alive

It was, of course, with heavy heart that I learned this weekend of the death of an amazing novelist. I first noticed Marquez’s work in my teenage years with thanks to the line “‘Scuse me mam for bein’ so rude; feels like a hundred years of solitude” on the Levellers’ self titled album. I had begun to write my own naive and florid form of magic realism, without really knowing what it was. Luckily, this became more refined later.

Having lived a life of teenage drug abuse and mental illness, writing was often my escape but more in the form of a self-counselling diary. It was something I used to order my thoughts but I’d lost confidence that any of it could be considered good.

For me One Hundred Years of Solitude was quite life changing in its style. We shared a birthday: Gabriel and I. But along with the likes of Ernesto Guevara and Frida Kahlo, Garcia Marquez inspired my visit to Latin America and subsequently, my late entrance to University to study creative writing and begin my convoluted journey to writing today.

Uncovering a desire that had always been there, his ‘insomniac rain’ was as much an influence within my poetics as the windswept words of Basil Bunting or the ‘rosy fingers’ of dawn that transformed Dylan Thomas’ sky.

Later, in Japan, I usually worked 2 jobs, having only one day a week off. It offered an opportunity to visit Saitama; a province just north of Tokyo. Preparing myself for a few hours of train journey, I selected Memories of my Melancholy Whores as my accompaniment, notably for its size. Reading the novella took the exact time of my train journey there and back. Like Yukio Mishima and Haruki Murukami, whose work I was reading much of at the time; Marquez’s writing conflated dreams and reality: a concept I find fascinating within life and art. It’s not his best piece of work, but perhaps his most honest.

It was following reading this short and indulgent work that I learned more about the man Gabriel Garcia Marquez. Having started life as a copywriter and journalist, his writing always invokes emotion and offers hope.

I’ve recently vowed to get back into writing for pleasure. And so to salute ‘Gabo’, I’ve dusted off his books and hope his death will inspire my magic realism renaissance.